Voice Over IP
By combining the power of voice, data and video, Bruin Communications' VoIP service is totally flexible and suitable for businesses of any scale.
By delivering phone calls over a broadband connection, while still largely behaving like a better version of the traditional telephone service, it makes expensive PBXs and traditional lines redundant.Featureplus
Featureplus is an easy to use Voice over Internet Protocol (VoIP) telephony service enabling the user to make voice calls over a broadband connection.It offers reduced call costs and via an online web portal, access to numerous advanced calling features which can improve productivity and image.
It offers the smaller SME high level PBX functionality with much reduced capital expenditure. All of the typical PBX intelligence is accessed through a web portal. This is far easier than having to learn how to program a phone system through a numeric keypad.
When you order the Bruion Featureplus service, we send you a simple plug and play smartbox. This is delivered fully configured, ready for use and can manage 2 CLIs (telephone numbers). Up to three featureplus smartboxes can be connected together to offer a maximum of 6 CLIs, enough for a typical smaller office.
The smartboxes are connected to your existing broadband connection (Bruin typically also supply this as part of a total package) and you can start making calls straightaway.
The web portal allows you to do much more than just make phone calls. You can have calls forwarded to your mobile (or any other number), you can set up a voicemail service and have your messages emailed to you as WAV files. You can monitor calls made, calls received and missed calls all via a simple onscreen listing. You can also click to dial using your address book, so rather than use the telephone handset, you simply double click a contact on the screen, and then pickup your handset and the call will be being dialled.
If you have several sites, the Featureplus service is ideal for you, as calls between Featureplus CLIs on your account are free. Another key benefit is that the 2 CLIs you can have configured into the box do not need to be specific to where the smartbox will be used. For example, if you are currently using a London number as a normal line rented from BT and are moving to Birmingham, you can migrate your London number onto the featureplus service, and your London number will still work in the new Birmingham site. This will work for both incoming calls and will be the presented number for outgoing calls.
This feature also means that if you are not moving from London, but wish to give the appearance of also having a Birmingham office, you can have one of the two CLIs in the Featureplus smartbox as a Birmingham number. Bruin have a directory of millions of numbers for all areas of the UK to choose from.
SIP Trunks
A SIP trunk is best considered as an IP phone line, similar to existing telephone lines but provided over a broadband connection rather than a typical copper/cable line.Typically SIP Trunks will be supplied as an alternative to ISDN 2 or ISDN 30 lines. A High quality Broadband (ADSL or SDSL) connection will be supplied by Nine Telecom and the required number of SIP trunks will be provisioned onto this connection.
The latest telephone systems typically accept the direct connection of SIP Trunks in the same way as ISDN. Some older systems may need a converter box which enables them to be treated as if they were ISDN circuits. Nine can advise on preferred converter boxes.
SIP trunks typically suit greenfield phone system installations, i.e. new sites, or existing sites being upgraded for the years to come. SIP trunks significantly reduce the cost of ISDN line rentals but a typical installation may also have ISDN lines as a backup.
For Example:
A site that may have needed 30 channels of ISDN 30, with the associated install and rental costs of the 30 channels could have reduced ISDN channels, maybe 10 as backups or for inbound calls, with 20 SIP channels for outbound calls. The SIP channels installation cost simply requires a compatible system or converter box and a high quality broadband connection (specifically for voice - data will need additional connectivity). Nine can provide the SIP trunks and broadband connections and your Nine authorised distributor can advise you on the best package for you.
Call now on +44 (0) 844 493 0455 for confirmation of what level of service is available at your location and for a schedule of rates or email info@bruincommunications.com